App Orchestration is all about farms and applications and how you can access them. CloudPortal Manager Corporate Services (CPSM) is all about customers and users. Each is required to deploy any Citrix-based applications stack, but how do they work together?
Because everyone is good enough for their respective tasks, we did not want to duplicate the functionality of one another in each. Instead, we wanted to tie them together for DSP can use the advantages of both systems. To do this, we created a service called CPSM "hosted applications and desktops."
This service will allow CSPs to leverage all clients and users they create in CSPM to use ads that are created via App Orchestration.
Please note: If you just read blogs and App orchestration docs you might not have heard much mention of clients. If you just read docs CSPM you might never have heard of a tenant. However, for all practical purposes they are the same. It can be a little confusing to keep track of this, so remember: clients = CSPM, Tenants = App Orchestration. (Yes, we know we have to solve this problem.)
Assuming you have already configured App Orchestration and CPSM, there are three main steps that need to be done in CPSM use App Orchestration .
- Import Service and initial configuration.
- user plane Advertising creation and selection
- Service Delivery to customers and users
Setup
There are many details necessary to configure the service, which seems quite complex, if this is your first time using the system. Or the second. Or third ... Fortunately, there is a very good video that will detail all the steps that must be performed: http://www.citrix.com/tv/#videos/5401
Once this is to try a few test deployments to make sure everything works. These should just be flat test user and test clients and users, but it will let you see how things work end to end.
User Plans
The heart of the integration is in the user's plans and how they are configured. User plans should be designed to provide the best business model for how a CSP will sell things.
Several shots of users can be deployed on the same user, so things can be mixed and matched. The advertisements can be selected on general groupings, just as for MS Office and basic applications like Notepad and Internet Explorer or a default desktop.
Other users plans can be made for vertical as health care or engineering applications. You can have separate plans for each. It all depends on what is sold. These plans may be related to your billing system, or have domestic prices fixed if a billing system is not used.
Provisioning
Once the user's plans are set, they must be provisioned to the customer first, and users of this client. As a reseller you give first all levels of use for the customer. The desire to provision customer specific plans for specific users who would use them. The dealer can do it as well, but it is good to allow self-service as much as possible.
You could give MS Office plan to all employees, for example, but only your engineers get the AutoCAD user plane. All this is highly customizable via standard methods available in CPSM.
Once you have given the plans for users, App Orchestration will kick behind the scenes and build workloads required for the plans announcements (technically now subscriptions.) This will take some time because the workload will be created. This can be controlled in the Citrix App Studio.
Summary
As you can see, leveraging the power of these diverse and powerful technologies together can save a huge amount of time and manual work providing access to desktops and applications to end users on a large scale.
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