Bye-Bye SmartAuditor, hello session recording. Tell me what I need to know.

8:51 PM
Bye-Bye SmartAuditor, hello session recording. Tell me what I need to know. -

If Citrix Summit, the annual Citrix channel partner conference Mark Templeton was on stage and talked about some great new XenApp and XenDesktop features and Tech previews. In case you miss the full press release, check out it out here. The announcement includes a series of announcements on new features that will be released in 1H 2015 as the Linux Virtual Desktop Agent (Linux VDA) tech preview, an updated Optimization Pack for Microsoft Lync, new HDX technologies from Framehawk acquisition, a Tech Preview desktop Player for Windows, the newly enhanced architecture of XenServer 6.5 hypervisor (already available), and last but not least, a new feature for XenApp 7.6 called session recording. This blog focuses on the upcoming feature session recording, but remember, this extensive list of new features is to come only for the 1st quarter with more exciting functionality later in the year, so that finished in 2015! It will be a great year for XenDesktop and XenApp!

What's Session Recording?

session recording allows you the Citrix admin, active XenApp 7.6 virtual app server hosted desktop to record sessions, based on user, application or server and then archive that as a reference recording, when you need it. For XenApp are 6.5 administrators, is based on the SmartAuditor Technology Session Recording, but session recording is designed 7.x FlexCast reference architecture specifically for XenApp (quick reminder IMA is the architecture of XenApp 6.5 and earlier FMA is the architecture for XenApp 7 .x). So if you would require recording session and why? Here are a few examples that you start the.

As. An example from the Help Desk World

Let's say, someone calls the help desk with a unique problem that is difficult to reproduce. Now, have recorded their session and contained in the recording is everything the user has done in this session, including all steps the user took the problem manifests itself. No more hunting for error messages are no longer asking the user "could you please try abc". Session recording simply records the information to assist in troubleshooting the problem.

What if you are in a highly regulated industry such as finance, government and healthcare? Obviously you are already XenApp for its inherent safety advantages, but meetings of user uptake has some additional advantages. For example, if an employee knows that all activities could be recorded at any time, they are much less likely to initiate inappropriate behavior. What is compliance? Of course, session recording can help by allowing, session recording for certain users or user groups, application groups or server group provides the granularity you need help to ensure compliance is met.

These are just to show a few use cases why everyone so eagerly awaited the function.

How does it work?

Just to be clear, session recording is a XenApp 7.6 function, that will be available when Feature Pack 1 release in Q1 2015. It consists of the session recording agent, Session Recording Server, Session Recording Player , session recording and Policy console session recording database. Being the Session Recording Server, Policy Management Console and database as "LGO"

  • The session recording agent on each XenApp server delivers virtual applications and server-hosted desktops installed and is responsible for meeting recording data. This agent will be a separate funding from the Virtual Delivery Agent (VDA).
  • The Session Recording Player is the user who accesses an administrator or user recorded XenApp sessions to playback. The player can at the server and desktop operating systems for easy access from a variety of locations.
  • The Session Recording Server is a server install, hosting both the recording session broker and the Storage Manager. The broker is an IIS 6 or more Web application that queries the Session Recording Player and policy administration handled by the Session Recording Policy Console. Storage Manager only that manages session recordings, as they are sent by the XenApp server to do the recordings.
  • The Session Recording Policy Console to create and manage policies session recording and can be installed on the Session Recording Server or on a stand-alone server.
  • The session recording database, where the recorded sessions will be saved and will be on SQL Server 08 R2 supports SP3 and later. It can also be based on the Session Recording Server or on a separate server.

Admins configure Session Recording With session recording GPMC (SRPC) are installed.

are to have the SRPC you to configure all recording guidelines and rules that specify which users specify the location as well as recorded their meetings, where are stored your captured images. Session recording is disabled by default, so the first thing to do is to activate and enable session recording policy. has shot a user activity data protection implications, so we obviously have the ability to record with notification or recording without notice. is the case of "record with message" set, a pop-up window appears on screen, to notify the user that their session is recorded. It is also possible to define a set of users or groups, a number of published applications or a number of application servers that you want to record. A very useful policy is "White Listed users", ie, a group of users, never recorded their meetings. As you can see, we have built a lot of granularity in the policy engine.

is certainly a very important aspect has been developed any type of recording function and session recording, are used in a secure network, to further improve the inherent safety of the product. Digital certificates, HTTPS, SSL should today and session recording standard deployment process can be considered to be configured to use these techniques. A 'playback protection "function can continue to protect the recordings by the files encrypted before they are downloaded to a Session Recording Player.

The Session Recording Player enables to watch the admin live sessions or pre-recorded sessions .

, the administrator can search for sessions based on specific criteria, such as domain account, site, the group, the application or a specific date and time, as this information has been detected in all the metadata when recording. in playback mode, start the administrator to stop and suspend the sitting, fast forward, fast rewind of a meeting and set markers for the future.

Finally to this blog exclude, you might be wondering how this works in XenApp servers that have been deployed with Citrix provisioning Services or Machine Creation Services, in any case, it is supported, you can use the session Recording Agent can provide as part of the golden image server XenApp either technology. extended storage optimizations as well as to the recordings, no recording file sizes are 15 times more efficient than AVI / MPEG and for perspective an 8 hour recording of a Microsoft Office application is only 32MB, now that's some memory efficiency.

Because Session Recording is very powerful and Citrix is ​​the only provider to offer session recording, there is a premium feature and will only be available in the Platinum Editions. I know you are excited to have this functionality! It will be available in this quarter, which represents up to 31 March st , 2015 Citrix to make 2015 a great year is celebrated, and session recording is a great way to the year, kick off!

One more thing. We'd love to hear your opinion. If you have comments below ideas for session recording capabilities.

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