We appreciate the patience of everyone as regards the answers you get support IPVanish. Our recent subscriber growth has been overwhelming, and honestly, we took a little off guard. With this, we have diligently respond to all support requests we receive in the order they are received. Unfortunately, this means that some customers had to wait longer than expected for an answer.
We listened to your comments / suggestions and in response, we have not only been in the upgrading process of our ticket system to allow a larger volume, but our staffing levels support this volume. This is a work in progress and we appreciate the continued support and understanding of our customers as we grow and improve on our VPN Support. For more updates scheduled services or if you need help, follow us on Twitter and Facebook.
0 Komentar