Our recent release of XenMobile 10 product content reflects a customer-centric approach to content design. For XenMobile 10 release we watched customers with earlier versions of XenMobile content and improvements to XenMobile 10 content some of the problems to be solved, we have seen.
It is easier, the content that you get use most
One of the issues we noticed that customers to dig too deeply into the content, were with information to find them often as system requirements and product compatibility use. In XenMobile 10 we have easier to find content.
, to determine exactly what content you most needed to carry out a survey of more than 100 IT administrators and consultants, asked the XenMobile to manage and daily to they. over the content they need most The result has been to bring flattening XenMobile 10 of the table of contents and more used content to the top.
So you jump Longer, more complete article
not around, so much
In usability studies we observed also customers from topic to topic in the product documentation to jump to a complete task. In response, we have combined content in complete, stand-alone products, which include an overview, requirements, steps, decisions, examples and troubleshooting.
answer your questions before you ask them
Many of our customers have told us that they want more details about tasks they perform when XenMobile manage , "Click this, then that, then click OK," is just not enough. Customers want to know the details of decisions that they make, why defaults are set as they are, and how much will it cost if decisions about the configuration options.
Add XenMobile 10, we are trying to make available to answer more detailed content to your questions, but we need your help. If XenMobile content to read, if you do not find enough information about something, please send us feedback and let us know what you were looking for.
During this you need the item on the more information, click on the link Give us feedback on this topic.
More Screenshots Help To You Keep On Task
Last but not least, one of the most requested product documentation extensions screenshots. Screen capture readers help to stay on task and to know that they are where they should be. In XenMobile 10 we have to help many more screenshots readers included.
We are not here to stop
We continue to validate design assumptions with customers and partners. We want to know what you think about the current docs what you want, and what we should improve. Our goal is to improve with each release. If you want to provide feedback or participate in usability studies over XenMobile content, please send your contact details to mike.melton@citrix.com.
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