Anonymous (unauthenticated) user-session support
A new feature of XenDesktop 7.6
: users must not leave with forward is Active Directory user credentials, a combination of network security and authentication within the application in Citrix receiver login
Anonymous session Support -. refers to running meetings as a group of pooled, local user accounts.
1. This feature is very popular in XenApp in the healthcare industry, since their applications have usually Server backends with their own applications, separate from the user AD accounts. Thus, the Windows account for the client application is running irrelevant.
2 Anonymous session support is managed from a pool of local user accounts that AnonXYZ called XenDesktop and generally, where XYZ is a unique 3-digit value of the end user does not know the actual username.}
.
For more information on Anonymous Feature Session Support page.
is assigned to any anonymous session with anonymous meetings a random name as ANON001, ANON002 etc.
1, helps Citrix Director administrators Details of each session of XenApp Users search display. But here's the rub, as seen details of the anonymous user session, as they do not use Active Directory credentials for the session, and the end user has no way to know what is the user?
2, the Helpdesk Admin must be a way for the user-specific anonymous session to search, enter the Help Desk view, and user details views to follow their standard error-recovery processes.
EndPoint search
, the new functionality introduced for Citrix Director 7.6
There can be used to display details of the anonymous user sessions. Typically, the end user is the name of their endpoint know so often, a sticker on the screen or device to device (endpoint) is appended name. If the end user calls to the help desk, they can now use the Help Desk to tell the endpoint name admin as the Help Desk administrator can start debugging with Director.
1, can Sessions run on a particular terminal Endpoint search be seen through.
2, search administrators for the client device and a list of all started from this particular client sessions are provided (as shown in the screenshot below), from which the administrator can choose to display the desired session details of this meeting.
3, for an endpoint looking over a large number of sites can be costly.
to improve the performance, we have the capacity made available to "group" endpoints. This is done by the Director Config Tool performed, restricting the search within a defined group. How do you group endpoints? All you need to do is the director Config Tool, select / create site groups, enter the IP and a name and run your done! Once the configuration is complete, which is "Choose a group" option is available as part of the search view be
Note :. Endpoint Search results include all customers, of which a session independently started on whether the session is an anonymous user session or not.
When Director multiple sites monitored is the target web page after login for the endpoint search option.
Search another view of the Director, administrators Endpoint sessions with the new search button on the ribbon of the Director:
Below is the screenshot of the list of sessions running on a specific client computer:
Note: the endpoint name must be unique to be for director able to locate the appropriate session and back
for details of Anonymous User session in client details .:
- session details : Anonymous field in session details field is used to indicate whether the session Anonymous or not (above in note How Endpoint Search Anonymous User Sessions not limited to)
Activity Manager and. Device Details panel are similar to the User Details page
Note: .. Shadow is disabled for Anonymous sessions as Anonymous user accounts Guest accounts permissions for shadowing have not
- LogonDuration : login time in client details page is only for the current session and 7 daily averages of registrations from the client device, in contrast to when a particular user, and the 7-day moving average is the average seen so provided from this delivery Group.Duration for each application steps such as toggling, as in user details Page.More Logon on permanent same here, see
- Personalization :. Reset profile and PvD reset buttons are disabled and panel shows "not available" as Anonymous User Accounts Citrix not use personalization. Components
- HDX Insight . Network data HDX Insight is for anonymous users not available
Anonymous user in filter Sessions Show .:
Director has the chance all Anonymous User sessions by sessions in filter side to filter facilitates
offers the ability global actions on anonymous meetings run fast (ie logout) as needed.
to Filters-> Sessions page and filter use, navigate to " Anonymous is Yes"
note : In the figure above, note that endpoint_name column is clickable. Clicking endpoint name leads to the same behavior as endpoint search.
Summary
close to Help Desk functionality Director adding the ability to search and troubleshoot endpoints and machines allows to expand Help Desk their use problematic cases and allows a tool and a method for first call resolution.
0 Komentar