Mobile Device Management for the Real World

Mobile Device Management for the Real World -

Mobile device management encompasses more than the seemingly simple aspects of combining the familiar laptop management tasks with the mobility patterns found. I mean, laptop business management consists of very mature practical, so why are IT professionals so concerned with the management of the new generation of mobile devices? Well, mobile devices today are much more prolific, more heterogeneous, have both personal property and business models, and are increasingly used both as a primary vehicle and the calculation support systems

The organizations have tried -. And failed - to apply draconian tactics to BYO IT and mobile devices. Imagine walking into the office on the first day with your new BYO device and have your IT department to seize and install "the required management software" that takes control of all parameters and helps make all data on the device unusable when they want. as user , would you accept it? Although strict device security measures are required for certain uses, not how manage a BYO program.

Unfortunately, this mobile way management has been watched in recent years. the reality is that management device is a familiar way for IT to win and to maintain control. the more complete answer is that device management is just one element to be considered in the context of a mobile management overall strategy

There are three main models of device, application and data management :.

• Mobile Device Management (MDM) -. management of mobile phones, tablets, embedded systems, printers
• mobile hypervisor - Split personality switch between personal and professional. The virtual equivalent of carrying two phones
• Mobile Application Management (MAM) -. Granular management of applications and data.

What is the key to determining which technology is best for you? If you succeed, you must have. If a company needs to manage all aspects of the unit, the company must have the device. It is identical to the familiar company owned and managed laptop model.

Is MDM suitable for BYO? No. For users of BYO, MDM means More Draconian Management . BYO Note that by definition implies an experience personally owned. Note that these three models are not exclusive. In fact, MAM is free for MDM and provides more granular control over applications and data that current MDM solutions.

The following two examples demonstrate the use cases of mobile management in health care and government.

• Health. Today, doctors are generally very mobile entrepreneurs working for independent multiple practices, clinics and hospitals. To maximize productivity and mobility, many doctors are also BYO users - and often iPad users. Compounding mobility is the fact that the use of health care involves some of the most sensitive data. The information on personal health care (PHI)

Using Citrix CloudGateway (which integrates with XenDesktop and ShareFile), the doctor connects to their personalized set of applications delivered and managed through the business appstore. When local applications are desired, native mobile apps are already available in the appstore - wrapped with all configuration and security settings required to run on doctor's iPad. A doctor working for two different hospitals, goes simply App Store each practice to select the desired applications and automatically have unique applications required for each hospital appear in separate groups or accounts on the device. The IT organization of each hospital manages versions and updates required for all of their applications and places them in their respective application stores. And for doctors who need access to their data, ShareFile allows transparent access to the data if the doctor uses an iPad or a health care workplace.

• governments. Governments require ultimate control over their sensitive data. The appeal of tablets and smartphones has been strong with government employees, but these devices must remain strictly managed government-owned with clearly defined control limits devices. Employees are not all of government working with secrets that require the ultimate security, but only one-size approach to device security does not reflect this reality.

starting with a hardened operating system and MDM, governments set configuration parameters that require device encryption and passwords for access to the device. Cameras, removable storage and Bluetooth are disabled. Siri dictation and other services are not allowed. The devices are also protected by security suites to thwart malware. Strong mobile security, right? The problem is that the safety device level is often too restrictive and does not allow employees to use these devices in good manners in the right situations. What if the worker needs to get on someone else's network or requires an external application? A more granular set of security measures to greatly improve the user experience and provide more specific safety measures.

To maximize mobile productivity and security, devices, applications and capabilities are provisioned and managed according to the role. Policies provide granular control over native mobile apps and HTML5 based on factors such as the type of device, type of network, user password, the login frequency, and whether or not a device has was broken prison. access based on location is activated, allowing the use of applications or sensitive data in secure locations.

When used together, CloudGateway (an enterprise mobility management solution that includes MAM capabilities), XenDesktop and Sharefile benefit workers and IT by simplifying provisioning, account management lifecycle, delivery and visibility on the use of both internal and external applications. Security features provide single sign-on (SSO) across the borders of the application, managing passwords, role-based supply / de-provisioning and inter-supplier visibility. These features combine to increase the effectiveness of security and provide management and supervision necessary for the Cloud Era IT.

We would like to hear from you. What types of mobile devices are used in your organization - or BYO owned business? How do you manage these mobile devices? Tell us about the benefits and challenges you face. All we hear from you helps us to make our product better!

Also, thank you to Kurt Roemer and Bruce Franson for their help with this blog!

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