is all about-not what is the user experience? Mobile cloud in the world today, it is about complexity; end users do not care about that. They care about two things, "Is it easy to access applications and data? Is it fast?". Citrix provides simplicity to cloud with high performance assurance era to meet user expectations. Citrix vision for the future of desktops and applications as a service described in this blog. The blog discusses the way we deliver the simplicity with our services focus on desktops and applications. With the support of the simplified platform provided by Avalon, our main objective of the director and HDX EdgeSight focuses on ensuring a positive experience for the end user. We believe that the end user is king and provide proactive assessment and enabling partners enables customers to meet the expectations of users with Project Avalon.
End User Experience
A positive experience of the end user is the gatekeeper to end customer satisfaction. Never had a user to call and complain about their session is slow? Trying to understand what could be the cause of the slowness is the point of the most difficult pain and time. With Director, our goal is to provide concrete analyzes. Give administrators the tools to not only help reduce the time it takes the help desk to solve the problem, but also provide the ability to quickly identify where the issue is. I'm sure everyone knows, "it's not me, it's you!". How are we addressing this in Avalon? Director introduced the possibility for deep insights into user's logon process, the first experience of a user meeting in their virtual environment, impact on their overall impression. Session performance issues can be quickly diagnosed by taking advantage of the new HDX EdgeSight. HDX EdgeSight technology allows administrators to real-time analysis on the end-user experience, helping them diagnose and resolve problems quickly. quickly identify the session latency of a user due to network problems, showing where the slowdown is in the network can answer the difficult question of your end user, "Why is my session slow ?!".
proactive assessment
do you know when a problem occurs in your environment before SLAs are affected? Insurance SLA is the key to successful delivery of jobs and applications. If they are not met, not only customers waiting for their money, but they will most likely move quickly to a service that offers a better user experience. in today's world, it is about speed and reliability. advanced analytics provided by HDX EdgeSight brings together disparate data sources and correlates data to allow the Exploring system administrator leading to smarter decisions and better business results.
With users logging on relatively complex networks that span public and private clouds, HDX EdgeSight provides deep network analysis. This new feature introduced in Director provides the system administrator with a common place to ensure the overall health of the XenDesktop environment on the basis of real-time evaluations and proactive assessments of trends. Now you'll be able to see not only where the problem exists, but also the potential impact for users allowing you to fix the issue quickly.
partner enablement
Citrix believes in partners, we are open and we want to give our customers the choice of monitoring their virtual environment with the same tools and the processes they use to monitor the office environment and physical application. With Project Avalon, we will continue to provide public APIs to our Citrix Ready partners for monitoring and managing the delivery of desktops and Citrix applications.
The future is here!
Project Avalon is the vision of the future. Creating a product control and better management by listening to customers and reduce their pain through our solution is my mission. I am delighted to hear of your experiences as we fulfill our vision of the future.
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