Delivering Cisco Unified Communications with Citrix XenDesktop

8:02 PM
Delivering Cisco Unified Communications with Citrix XenDesktop -

I get this question a lot? - What are the different options for providing Cisco Unified Communications applications with XenDesktop

Cisco has recently published a VXI 2.6 Validated Design Guide Cisco (CVD) for XenDesktop 5.6, which offers a great level of clarity around supported options, design and configuration details, performance results, and intended use cases. I recommend you read it because it also provides the same level of detail for all solutions that VXI (Virtualization Experience Infrastructure) provides for XenDesktop.

If you're not familiar with VXI and are looking for a quick overview, I encourage you've read my previous blogs I have summarized what a Cisco VXI solution for XenDesktop (here) and that companies use case the joint solution can potentially solve for your organization (here).

Under their VXI solution, Cisco was the first vendor to offer the optimized delivery of real-time voice and video with XenDesktop with Cisco VXCs (Virtualization Experience Client). Cisco has integrated Citrix XenDesktop Virtual SDKs Canal on their VXC 6215 thin client and the VXC 4000 softphone for Windows device that delivers multimedia traffic out-of-band. This media termination capability enables media to deliver point to point and not in the ICA virtual channel. Needless to say, reducing the processing in the data center, reduces bandwidth, which is what makes the performance of tick. This solution is unique to virtual desktops hosted on Citrix (HVD)

The new VXI version 2.6, Cisco is including Cisco Jabber for Windows with XenDesktop -. And yes, workstations shared for the first time this includes hosted (HSD / XenApp based desktops) support more than HVD. With this option, Jabber and can be delivered both HSD and HVD in landline mode. Desk-phone mode uses Cisco Computer Telephony Integration (CTI) to control a separate physical IP phone. In this case, the traffic of the media is controlled by the IP phone and media path is established between the two IP phones directly while the native interface in the virtual office provides instant messaging (IM) and video display capabilities .

Another option is delivery on HDX: This is the multimedia traffic delivery method in virtual channels of the ICA protocol is recommended only as a fallback approach if the above two options are not available. With advances in HDX such as multi-stream ICA, low latency audio channel, client-side jitter buffer and others as discussed herein, this option is supported by Citrix.

In summary, with the release of Cisco VXI 2.6, Cisco Jabber is supported both delivery methods and HVD HSD fixed phone mode with the physical IP phones controlling the media plan. In addition, CUPC is supported for HVD in soft-phone mode with VXC 6215 and VXC 4000 terminals.

I hope this gives you an overview of the latest version of Cisco VXI with XenDesktop. Please provide your comments and questions here for further discussions.

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