Reduce desktop support costs with cloud monitoring and remote support

3:58 PM
Reduce desktop support costs with cloud monitoring and remote support -

Date / Time: October 18, 14: 00 to 14: 45
House: International Convention Centre of Barcelona - CCIB - Room 114
session types: Breakout
Level session: technical - Intro
product Category: GoToAssist
content-type: What's New
President Kineon Walker, Stephen Smith

are your IT always costs more? Are you frustrated by the amount of time it takes to solve problems? If the answer to any of these questions is yes, then you join me in exploring how remote support software could help your business.

The transition to remote support and cloud-based monitoring system will save you time and money. With the cloud, there is no need to visit your IT clients in person or talk to each other through a complex series of steps over the phone. Switching to remote IT support services means that you can provide support for your employees and customers right when they need it, allowing you to provide excellent service and work more efficiently

In this session you will learn how .:

  • Get real-time visibility into the network of servers and workstations.
  • Establish and receive personalized monitoring alerts by e-mail, instant messaging and SMS.
  • using remote access tools to support physical and virtual desktops.

I look forward to seeing you there!

Kineon Walker
Team Online Services

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